For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.
Welcome! To get started, check out our blogs for steps on how to add funds, explore services, place orders, and manage everything from your dashboard.
You can reach us 24/7 through the following options:
Be sure to include your order link or ID for faster help. We usually respond within 12 hours or less!
While we do our best to offer stable, non-drop services, it's not always guaranteed. Most services come with a refill option if anything drops within the refill timeframe—this info is listed on the order page. If a refill isn't possible, you'll be refunded for the undelivered portion. Drops after the refill period are not eligible for refill or refund.
You can explore all our current services on the Services and Pricing page or the New Order page. On the Services and Pricing page, you can sort by platform, type of service, price, or rating to find what suits you best. Both pages include detailed descriptions for each service. Just keep in mind that all listed info, including delivery times and results, are averages — not guaranteed — and may change without notice.
You can view all current services and pricing here. Pricing is automatically calculated at checkout based on the service and quantity. Please read each Service Description carefully before placing an order.
We get it — the world of social media marketing can be full of bots and low-quality services. That's why our "Real Services" only use real people, so your account stays safe and won't be penalised. For the best results and peace of mind, stick to our "Real", "High Quality", or "Ultra High Quality" services. They're designed to help your account grow naturally and securely.
Yes, we do offer discounts for large orders! If you're planning something bigger than what's available through our usual order options, just reach out through our customer support form. We'll be happy to work with you to create a custom plan that fits your needs.
Adding funds is easy! Just:
We accept:
Important: We do not accept PayPal.
You can deposit using:
Visa, MasterCard, Amex, Discover
No, we currently don't accept PayPal payments.
No problem. Just submit a Support Ticket and request account closure.
Yes! Simply open a Support Ticket and request a refund.
Once you pick a service on the order page, you'll see an example of the correct link format. You can also open a Support Ticket for assistance.
Some services are delivered very quickly, so cancellations aren't always possible. If you need to cancel:
If the order hasn't started and is eligible for cancellation, a refund will be issued. Orders that are already delivered cannot be refunded or canceled.
Start times vary and are listed in the Service Description. Some begin instantly, others have a delay. Just a heads-up, "instant" refers to the start of processing, not full delivery.
Delivery speed depends on the service type, quantity, and current demand.The estimated time is shown when placing the order. If there are delays, reach out via Support Ticket or Live Chat.
Retention and watch time are two different things. Watch time refers to how long someone actually watches a video, while retention usually means how long views or followers stay before dropping off. You can find more details on our site. Each service has its own estimated retention, which is listed in the description.
If you're looking to offer services to your own clients, a
Reseller account is a great choice!
Here's what you get:
Requirements:
A total of $100 in deposits on your Naizop account
To apply, just submit a Support Ticket requesting Reseller status. Once approved, your discounts will be activated.
Yep! Our API lets you place customer orders
automatically.
Check out the full API documentation in your Naizop dashboard under "API".
Note: You'll
need your own developer if you require integration help—we don't offer tech support for custom setups.
Log in to your dashboard and click the “Affiliates” tab to
get started.
You'll find your unique referral link and tools to track performance.
Please Note: Referring yourself or family members is not allowed and will result in removal from the program.
You have two payout options:
Payouts are processed up to 30 days after your referral makes a deposit. This wait ensures orders are verified and free of chargebacks or refunds.
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