FAQs

Naizop is a social media engagement platform. We provide services such as followers, likes, views, comments, shares, reposts, and other engagement types to improve the public appearance of activity on your content.

These services are designed to support visibility and marketing efforts. They do not replace organic growth or content strategy.

No.

All social media platforms run automated scans, detection systems, and algorithm updates. Because of this, engagement may decrease over time.

No social media provider can guarantee permanent engagement.

No.

All moderation decisions, filtering systems, and algorithm updates are controlled entirely by the social media platform. Naizop has no control over platform policies or account actions.

Yes.

Platforms regularly update their systems. These updates may cause:

• Delays

• Drops

• Engagement filtering

• Reclassification inside analytics

These factors are outside of our control.

Platforms frequently update how engagement is calculated and displayed.

Because of this, numbers may slightly increase or decrease after delivery. This is normal platform behavior.

Yes.

SMM services are designed to support visibility and improve social proof. They do not replace real audience engagement or organic marketing strategies.

Delivery speed depends on:

• Current order volume
• System capacity
• Platform monitoring activity
• Service availability

Temporary slowdowns may occur at any time.

Register using your email and password on the sign-up page.

Use the password reset option on the login page and follow the instructions sent to your email.

Yes.

We only require basic account information. We never ask for your social media passwords.

No.

Never share your password. We only require public account links or usernames.

Yes.

Accounts may be restricted for policy violations, fraudulent activity, abuse of the system, or payment disputes.

If a payment dispute or chargeback is opened, your account will be temporarily suspended while the case is reviewed. Your wallet balance may also be frozen.

Confirmed or repeated disputes may result in permanent account restriction.

Before opening a dispute, please contact Support so we can review the issue.

Yes.

Orders are paid using your wallet balance. You must deposit funds before placing an order.

Most deposits are credited automatically after payment confirmation. Processing time depends on your payment method.

Contact Support and provide payment confirmation details so we can verify the transaction.

Once funds are added to your wallet and confirmed, they are normally non-refundable.

Please review service details carefully before placing an order.

Payments may fail due to bank restrictions, verification requirements, insufficient balance, or processing errors.

You must provide the correct public link or username of the account or content.

Incorrect, private, or restricted links may cause delays or failed delivery.

Your account, page, or post must be set to public for delivery to work.

Private accounts prevent our system from accessing the content and may cause the order to fail or remain pending.

Services are delivered according to the description shown on each service page. Delivery time and refill conditions (if applicable) are listed there.

Permanent results or platform behavior cannot be guaranteed.

Only if clearly stated in the service description.

Country targeting applies to public appearance only. Platform analytics may classify engagement differently due to internal systems.

Yes.

Services may be updated, replaced, paused, or discontinued if platforms change their systems.

Engagement behavior such as liking posts or commenting depends on platform activity and user behavior.

Purchased services increase numbers and visibility but do not guarantee ongoing interaction.

Delivered engagement cannot be removed once completed.

If you have concerns, contact Support so we can review your order.

Orders may remain in Pending status due to:

• Incorrect username or link
• Private or restricted account
• Platform limitations
• Temporary service delays

Double-check your details and ensure your profile is public. If the order does not start after the estimated time, contact Support.

Delivery time varies depending on the selected service and demand. Always refer to the estimated timeframe shown on the service page.

• Pending — waiting to start
• Processing — currently delivering
• Partial — partially delivered
• Completed — delivery finished

If marked Partial, the undelivered amount is automatically refunded to your wallet.

If an order is not fully delivered, the remaining balance is automatically refunded if marked Partial.

If delivery appears stalled, contact Support so we can review system logs.

Wait until the full estimated delivery time has passed.

If the order exceeds the timeframe, contact Support with your Order ID.

Platforms regularly run algorithm updates and filtering systems.

During these updates, engagement may decrease. This is controlled by the platform and cannot be prevented.

Platforms may delay updating visible numbers or temporarily filter activity.

If results are not visible, contact Support with your Order ID so we can verify delivery logs.

Orders cannot be canceled or paused once Processing has started.

Please verify all details before placing your order.

Yes, but with caution.

If ordering the same service for the same account or post, it is recommended to wait until the first order completes.

If ordering for a different account or post, you may proceed immediately.

Refunds are issued only as Naizop Credit if a service fails to start or remains in Processing beyond 48 hours.

Completed or partially delivered orders are not eligible for refunds.

Naizop Credit cannot be withdrawn as cash.

A reseller account allows you to purchase services and resell them to your own customers.

Yes.

Reseller accounts may receive discounted pricing depending on account level or volume.

No.

Resellers are responsible for supporting their own customers.

No.

All orders follow the same delivery conditions and platform limitations.

The affiliate program allows users to earn commission by referring new members.

You receive a percentage of purchases made by users who register using your referral link.

Commissions are credited after successful and valid transactions.

Yes.

If a referred transaction is refunded, disputed, or reversed, the commission may be adjusted.

Withdrawal options are available in your affiliate dashboard once the minimum requirement is met.