So, you’re wondering how to see your Google reviews, right? It’s super easy, and we’ll show you how. 

Google reviews are a powerful tool for your online reputation, whether you’re a small business or a big brand managing your business page. 

You might be wondering how to use Google Maps or how your Google business profile affects your search results - don’t worry, we’ve got you covered

Monitoring your Google reviews is just one of many ways to stay on top of customer feedback and your online reputation. 

Let’s get started!

How to See Your Google Reviews: A Step-by-Step Guide


Okay, now that you know why Google reviews are important, let’s get to how to see them. We’ll walk you through it all, step by step, and by the end, you’ll be a pro at checking your reviews

Ready? Let’s go!

1. Open Google Search

First things first, open Google. You don’t need anything special - just open Google Search like you normally would. 

Desktop and mobile devices, whichever is easiest for you.

  • Type in your business page in the search bar.
  • You should see your business with a little map pin, your address, and, of course, your Google reviews.

You’ll see how many stars your business has and a preview of the latest business reviews.

💡 Pro Tip: If you’ve set up your Google business profile correctly, your reviews will be right there!

2. Find Your Google Business Profile

When you search for your business on Google, you’ll see a box on the right-hand side. This is your Google business profile

If you’ve claimed your business, this is where your reviews live!

  • The box will show your basic business info, like hours, location, and reviews.
  • Look for the Reviews section.

Once you click on the Reviews section, you’ll see all the reviews left by customers. 

If you’re a business owner and you haven’t claimed it yet, now’s a good time to do that so you can manage everything properly.

💡 Pro Tip: If you haven’t claimed your business yet, check out Google Support to walk you through it.

3. Use Google Maps to Find Reviews

If you’re on the go or prefer to use the Google Maps app, you can check your reviews there, too. Simply search for your business name in the app, and your business listing will appear.

  • Once you tap on your listing, you’ll see the reviews part with ratings and customer feedback.
  • This is also a great way to see how your business shows up in Google Maps - pretty cool, right?

This is another quick and easy way to check your reviews, especially if you’re out and about. 

Plus, your location on Google Maps helps people find you even faster, so keep your reviews up to date.

💡 Pro Tip: The Google Maps app can be especially helpful if you're looking to check reviews on the go.

4. Responding to Reviews

Now that you can see your Google reviews, it’s time to interact with them. Responding to reviews is a great way to show your customers you care about their feedback.

  • Whether it’s a positive or fake Google review, your responses should be professional, polite, and honest.
  • Don’t forget responding to business reviews can improve your online reputation, so take the time to write a thoughtful reply.

You can do this from your Google business profile or in the reviews part on Google Search. Customers love to see you’re active!

💡 Pro Tip: Take the time to thank customers for their feedback, whether positive or negative.

5. Use the Google Reviews Widget for Your Website

If you want to go the extra mile, you can display your Google reviews on your website. By using the reviews widget, you can show off your great reviews to potential customers.

  • There are different plugins depending on the platform you use for your website (like WordPress or Shopify).
  • Once you’ve set it up, your Google reviews will automatically show on your site so new customers can see your great feedback.

This will help attract new customers as people trust online reviews when deciding to buy or book a service.

💡 Pro Tip: Make sure your website review section is up to date so potential customers always see the latest feedback!

6. Check Reviews via Google Business Profile Manager

Lastly, if you want to get into the nitty gritty of your Google reviews, the Google business profile manager is your go-to.

  • This tool allows you to manage everything related to your business’s Google presence, including reading and responding to reviews.
  • From here, you can also see how customers found your business and track changes in your reviews over time.

This is a great option if you want more control over your reviews and if you’re a business owner managing your Google business profile.

💡 Pro Tip: If you haven’t used this tool yet, take a few minutes to log in and check it out. It’ll help you with your review management.

How Your Google Business Profile Affects Your Reviews


If you’re a business owner, your Google business profile is probably one of the most important tools you have to manage your online reputation. 

This profile affects how customers find your business, how they interact with it, and, of course, how they leave Google reviews

Let’s get into how all of this works and why keeping your profile up to date can impact your business reviews.

It’s Your Digital Storefront

Think of your business profile as your business’s digital front door. 

It’s often the first thing customers see when they search for your business or something related to what you offer. 

When people search for your business on Google Search or Google Maps, your profile is what they’ll see, along with all the important details like your hours, location, website, and, of course, your reviews.

Having an up-to-date and complete business profile makes your business look more trustworthy and professional. 

This can lead to more positive reviews and more customers visiting your business or checking out your services.

Your Reviews Are Front and Center

Once you’ve set up and claimed your business profile, your reviews will be automatically connected to your profile. 

So when someone searches for your business, they’ll be able to see your ratings and read through your Google reviews

Whether it’s a glowing positive Google review or a negative one, all of this customer feedback is right there for the world to see.

This is big for your business. Reviews are one of the first things customers look at when deciding if they can trust a business

Having a mix of positive Google reviews can really help convince people to check out your business. 

And if you have a lot of fake Google reviews, it could deter customers from choosing your business over a competitor.

Responding to Reviews and Improving Your Reputation

One of the best things about your Google business profile is that you can respond to reviews directly. This is where things get really interesting

When customers see that you respond to both positive and negative reviews, it shows you care about their feedback and are willing to make changes where needed.

If you have a few negative reviews, responding with a nice message can turn a bad situation into a good one. 

It shows future customers you’re active, accountable, and willing to fix things. This is how you build trust with your audience and improve your online reputation.

The Power of Customer Feedback

Your business profile is also an excellent place to gather insights into what your customers are saying about you

By paying attention to the customer feedback you get in your online reviews, you can identify areas where you’re doing well and areas that may need improvement.

For example, if multiple reviews mention how friendly your staff is, that’s a clear strength to highlight on your website or social media. 

On the flip side, if several fake reviews talk about long wait times, you might want to focus on improving that aspect of your service.

How It Affects Your Visibility

The more positive engagement you have on your business profile, the better your chances are of showing up in search results. 

Google loves active businesses, so if you’re regularly updating your profile, responding to reviews, and asking for more Google reviews, you’ll likely see an increase in your visibility. 

This could mean showing up higher on Google Maps or in search engine optimization results when people look for your type of business.

Don’t Forget About the Reviews Widget

Did you know that you can display your Google reviews directly on your website with a Google reviews widget?

This is another benefit of having a well-maintained google business profile. 

The widget allows you to show off your positive reviews to anyone visiting your website, making it even easier to build trust with potential customers. 

When they see your great reviews in the reviews part on your site, it reinforces the idea that you’re a reliable business worth doing business with.

Understanding the Impact of Online Reviews on Your Business

Online reviews can make or break your business, so let’s get to the point:

  • They Decide for Customers: Most people check reviews before buying or booking. A few good reviews can tip someone to choose you over a competitor. A few fake reviews can send them running.
  • They Build (or Break) Trust: Trust is everything in business. Google reviews from real people show others your business is legit and trustworthy. That’s why good Google reviews are like gold - they make people feel confident in choosing you.
  • They Impact Your Visibility: Reviews are part of how search engines rank your business. The more active your business profile is - with reviews and responses - the more likely you’ll show up in the top search results on Google Maps or Google Search.
  • They Give You Feedback: Customer feedback from reviews gives you a clear view of what you’re doing well and what needs work. Look at trends in reviews to improve your products or services.
  • They’re Free Marketing: Share good reviews on your website (using a reviews widget, for example) or social media, and potential customers will know why they should choose you.

Fun Fact: Did you know that only 5% to 10% of consumers write reviews, yet these reviews can significantly influence purchasing decisions?

Conclusion

It’s easier to keep track of your Google reviews than you think, and it’s a great way to stay in touch with what people are saying about your business. 

Whether you’re using Google Maps, your business profile, or even the Google reviews widget on your website, staying on top of reviews helps you improve, grow, and build trust with customers.

At Naizop, we can help you take your online presence to the next level

Frequently Asked Questions


How can I find my Google reviews?

Find your Google reviews by searching for your business name on Google Search or Google Maps. 

Your reviews will show up in your business profile under the “Reviews” tab. If you haven’t claimed your profile yet, you’ll need to do that first to see all your Google reviews.

How do I view my Google reviews on my iPhone?

Open the Google Maps app on your iPhone, search for your business name, tap on your business listing, and scroll down to the reviews part to see all the Google reviews left by your customers.

Why can't I see any of my Google reviews?

If you can’t see your Google reviews, it could be:

  • You haven’t claimed your Google Business Profile.
  • The platform might be deleting Google reviews for violating Google’s policies.
  • It’s a technical issue - try checking on another device or clear your browser cache.

How do I check my feedback on Google?

To check your feedback, go to your business profile through the Google Business Profile Manager or search for your business on Google

Go to the “Reviews” part to see all customer feedback and respond to it.

Key Takeaways

  • Your Google reviews are a powerful tool to build trust, attract customers, and improve your online reputation.
  • You can easily see your reviews using Google Search, Google Maps, or your Google business profile.
  • Responding to reviews - both positive and negative - shows customers you care and helps improve your business over time.