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Refund

Published on December 3, 2024

At Naizop, we are committed to providing a fair and transparent refund process. This Refund Policy has been developed to help you understand how we manage refund requests. Refunds will only be issued in accordance with our stated guidelines and will be processed promptly upon verification of eligibility.

We will not impose any hidden fees or retain unnecessary information during the refund process. Your personal information provided for refund purposes will be used solely to process your request and will not be sold, redistributed, or shared with any third parties.

30-Day Money-Back Guarantee
1. Naizop’s Refund Policy is designed to ensure transparency and fairness for all our customers. We offer a 30-day money-back guarantee, subject to the terms outlined below. If we are unable to deliver the requested services within the agreed timeframe, you may be eligible for a full or partial refund.
2. Please review this policy carefully before making a purchase. By completing a transaction with Naizop, you agree to these terms and conditions. We reserve the right to update or modify this policy at any time, and all refunds are issued at our sole discretion.
Eligibility for Refunds

If the services you purchased are not delivered within the specified timeframe due to our actions or inactions, you may be eligible for a full or partial refund. To request a refund, please contact our team as soon as possible. We are committed to resolving any issues in a fair and timely manner, which may include issuing a refund for non-delivery. All refund requests must be submitted in writing to our customer support team for review.

Exemptions and Exclusions

Our refund policy does not apply in cases where the customer violates our terms of use. This includes, but is not limited to, running concurrent promotional campaigns, making alterations to social media accounts during the service delivery, or using our services in an unethical manner. In such situations, we reserve the right to withhold all payments and deny any refund requests. Additionally, we are not obligated to issue refunds for delays or disruptions caused by factors beyond our control, such as social media platform outages or external network issues. Each refund request will be evaluated on a case-by-case basis, and all decisions are made at our sole discretion.

Order Cancellation

You have the right to cancel your order and request a full refund if it has not yet been processed. Once an order is in progress, it cannot be canceled. If you wish to cancel an order due to an error or change of mind, please contact our team immediately. While we will review cancellation requests fairly, we reserve the right to deny refunds once the order has been processed.

Need Clarification?

If you have any questions regarding our refund policy or your eligibility for a refund, please don’t hesitate to contact our customer support team. We are here to assist you and provide any information you may need.